Last updated: 13 May 2026

Welcome to the website of ATEX Premier Cleaning (“we”, “our”, “us”). These Terms and Conditions govern your use of our website and any purchases made through our online store.

By accessing our website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.

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1. About Us

ATEX Premier Cleaning is a UK-based cleaning company offering professional cleaning services and related products.

Website: www.atexpremiercleaning.co.uk
Email: sales@atexpremiercleaning.co.uk
Telephone: 01604 263 152

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2. Use of This Website

You agree to use this website only for lawful purposes.

You must not:

• Use this website in any way that breaches applicable laws or regulations.
• Upload or transmit viruses, malware, or any harmful code.
• Attempt to gain unauthorised access to our systems.
• Copy, reproduce, or exploit any part of the website without our written consent.
• Interfere with the security or functionality of the website.

We reserve the right to suspend or terminate access if these Terms are breached.

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3. Products and Services

We make every effort to ensure that descriptions, pricing, and availability of products and services are accurate.

However:

• Product images are for illustrative purposes only.
• Colours may vary depending on your screen settings.
• Product availability is subject to stock levels.
• We reserve the right to amend descriptions and pricing without notice.

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4. Orders

When you place an order through our website, you are making an offer to purchase goods or services.

Your order is only accepted when we send you an order confirmation email.

We reserve the right to refuse or cancel any order for reasons including:

• Products being unavailable.
• Pricing errors.
• Suspected fraudulent activity.
• Failure to obtain payment authorisation.

If payment has already been taken, a full refund will be issued.

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5. Pricing and Payment

All prices are displayed in pounds sterling (£) and include VAT where applicable.

We accept payment using the methods shown during checkout.

Payment must be received in full before your order is dispatched or your digital purchase is made available.

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6. Delivery

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by third-party couriers or events beyond our control.

Risk in products passes to you upon delivery.

Ownership transfers once full payment has been received.

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7. Returns and Refunds

Our Returns Policy explains your rights to cancel and return products.

Please refer to our separate Returns Policy page for full details.

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8. Promotional Codes

Promotional codes:

• Are subject to specific terms and expiry dates.
• Cannot usually be combined with other offers.
• Have no cash value.
• May be withdrawn or amended at any time.

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9. Intellectual Property

All content on this website, including text, graphics, logos, images, videos, and software, is owned by ATEX Premier Cleaning or our licensors.

You may view and print content for personal, non-commercial use only.

You must not reproduce, distribute, or exploit any content without prior written permission.

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10. User-Generated Content

If you submit reviews, comments, or other content, you grant us a non-exclusive, royalty-free, perpetual licence to use, reproduce, and publish that content.

You confirm that your content:

• Is accurate.
• Does not infringe any third-party rights.
• Is not unlawful, offensive, or misleading.

We reserve the right to remove content at our discretion.

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11. Links to Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the content, privacy practices, or availability of third-party sites.

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12. Disclaimer

The information on this website is provided for general information only.

While we make reasonable efforts to ensure accuracy, we do not guarantee that the website will be error-free, uninterrupted, or free from viruses.

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13. Limitation of Liability

Nothing in these Terms excludes liability that cannot legally be excluded under UK law.

To the fullest extent permitted by law, we shall not be liable for:

• Indirect or consequential losses.
• Loss of profit, business, or revenue.
• Loss of data.
• Damage caused by viruses or other harmful code.

Our total liability in relation to any order shall not exceed the amount paid by you for the relevant order.

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14. Privacy and Cookies

Your use of this website is also governed by our Privacy Policy and Cookie Policy.

These policies explain how we collect and process your personal data and how we use cookies.

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15. Changes to These Terms

We may update these Terms and Conditions from time to time.

Any changes will be posted on this page and will take effect immediately upon publication.

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16. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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17. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

ATEX Premier Cleaning
Email: sales@atexpremiercleaning.co.uk
Telephone: 01604 263 152
Website: www.atexpremiercleaning.co.uk