Privacy Policy & GDPR Compliance

Privacy Policy and GDPR compliance

ATEX PREMIER CLEANING LTD (“We”; “Us”) is committed to protecting and respecting your privacy.

This Privacy Policy (together with our Terms and Conditions and any other documents referred to
therein), sets out the basis on which any personal data We collect from you, or that you provide to Us,
will be processed by Us. Please read this Privacy Policy carefully to understand our views and practices
regarding your personal data and how We will treat it. By visiting www.atexpremiercleaning.co.uk you
are accepting and consenting to the practices described in this policy.

1. This privacy policy applies to ATEX PREMIER CLEANING LTD website at
www.atexpremiercleaning.co.uk (the “Website”). We at ATEX PREMIER CLEANING LTD take
your privacy seriously. This policy covers the collection, processing and other use of personal
data under the Data Protection Act 1998 (“DPA”) and the General Data Protection
Regulations (“GDPR”).
2. For the purpose of the Data Protection Act 1998 (the “Act”), the Data Controller is ATEX
PREMIER CLEANING LTD (Company registration 12564047) having its registered office at 4
Brookfield, Duncan Close, Moulton Park Industrial Estate, Northampton, NN3 6WL.
3. By using the Website, you consent to this policy. We are registered with the Information
Commissioner’s Office for this purpose.

Received a marketing mailing from us?
Occasionally we send information on our services to businesses by post. The addressee information
is from Companies House records and is not held thereafter by ATEX PREMIER CLEANING LTD. If you
have received a mailing and would like to unsubscribe from future mailings you can email the
reference number and company name that appears on your mailing to
sales@atexpremiercleaning.co.uk. The following client data terms and terms of business do not
apply (unless you subsequently enquire about our services and/or become a client) as this data is
not retained by us, except the company name to ensure that we do not send those who unsubscribe
to any future communications.

Legitimate Interest
We process your data when it is in our legitimate interests to do this and when these interests are
not overridden by your data protection rights.
Our legitimate interests include:
• Ensuring the security and integrity of our services and in ensuring that our Website and
Database operate effectively.
• Supplying services to our clients.
• Promoting, marketing and advertising our services.
• Sending promotional communications which are relevant and tailored to individual clients.
• Handling contact queries, complaints or disputes.
• Fulfilling our duties to our clients.
If you have received an email from us and would like to unsubscribe from future mailings, then
please select the unsubscribe link that appears at the bottom of our emails.

Information we may collect from you
When you access our website www.atexpremiercleaning.co.uk (the “Website”), We may collect and
process the following data about you:
• Information that you provide when you use our Website, including any information you
enter whilst using the services provided on our Website. We may also ask you for
information when you report a problem with our Website;
• Information that you provide if you contact Us by telephone or in writing. This includes any
personal information provided by you that enables Us to keep in touch with you. If you
contact us in writing (including email), We may keep a copy of that correspondence or
communication;
• Details of any third-party sites accessed via the Website; and
• Details of your visits to the Website and the pages that you access.

Use of your information
• We may hold and process personal data that you provide to us in accordance with the DPA
and GDPR.
• The information that we collect and store relating to you is primarily used to enable us to
provide our services to you, and to meet our contractual commitments to you. In addition,
we may use the information for the following purposes:
a) To notify you about any changes to our website, such as improvements or
service/product changes, that may affect our service;
b) If you are an existing customer, we may contact you with information about goods
and services similar to those that were the subject of a previous sale to you;
c) Where you have consented to receive such information, to provide information on
other parties’ products or services that we feel may be of interest to you;
d) Where you have consented to receive our e-newsletters, from time to time to
provide that to you.

Disclosure of your information
• We may disclose your information to regulatory bodies to enable us to comply with the law
and to assist fraud protection and minimise credit risk.
• Where you have consented for us to do so, we may provide your data to selected third
parties who may contact you about their goods or services that you may be interested in.
• If you do not want us to use your data for our [or third parties’] use, you will have the
opportunity to withhold your consent to this when you provide your details to us on the
form on which we collect your data, or you can do so by writing to us at the address detailed
in clause 2, or sending us an email to sales@atexpremiercleaning.co.uk at any time.

Controlling the use of your data
• If you have given us consent to use your data for a particular purpose you can revoke or vary
that consent at any time. If you do not want us to use your data or want to vary the consent
that you have provided you can write to us at the address detailed above or email us at
sales@atexpremiercleaning.co.uk at any time.

Information we collect about you
With regard to each of your visits to our site we may automatically collect the following information:
• Technical information, including the Internet protocol (IP) address used to connect your
computer to the internet, your login information, browser type and version, time zone
setting, browser plug-in types and versions, operating system and platform;
• Information about your visit, including the full Uniform Resource Locators (URL) clickstream
to, through and from our site (including date and time); products you viewed or searched
for; page response times, download errors, length of visits to certain pages, page interaction
information (such as scrolling, clicks, and mouse-overs), and methods used to browse away
from the page and any phone number used to call our customer service number; and
• Information we receive from other sources. We may receive information about you if you
use any of the other services we provide. In this case we will have informed you when we
collected that data that it may be shared internally and combined with data collected on this
site.

We are also working closely with third parties (including, for example, business partners, sub-
contractors in technical, payment and delivery services, advertising networks, analytics providers,

search information providers, credit reference agencies) and may receive information about you
from them.
If you have provided Us with the personal data of another person, including providing us with their
email address, you confirm that he/she consents to the processing of his/her personal data and that
you have informed him/her of our identity as a Data Controller and provided him/her with a copy of
this Privacy Policy and our Terms and Conditions.

Information about our use of cookies
Our Website may use cookies to distinguish you from other users of our Website. A cookie is a small
file of letters and numbers that we store on your browser or the hard drive of your computer if you
agree. Cookies contain information that is transferred to your computer’s hard drive.
If the Website uses cookies, this will help us to provide you with a good experience when you
browse our Website and will also allow us to improve the Website. By using our Website, you agree
to our use of cookies.
We may collect information about your mobile phone, computer or other device from which you
access the Website including where available your IP address, operating system and browser type.
This is statistical data about our users’ browsing actions and patterns and does not identify any
individual. We use this data in aggregated form to compile reports and to help us improve the site,
such as number of visitors to the site, where visitors have come to the site from and the pages they
visited.
You may block cookies by activating the setting on your browser that allows you to refuse the setting
of all or some cookies. However, if you use your browser settings to block all cookies (including
essential cookies) you may not be able to access all or parts of our Website. Unless you have
adjusted your browser setting so that it will refuse cookies, if the Website uses cookies, our system
will issue cookies as soon you visit it.
• We may hold and process personal data that you provide to us in accordance with the DPA
and GDPR.
• The information that we collect and store relating to you is primarily used to enable us to
provide our services to you, and to meet our contractual commitments to you. In addition,
we may use the information for the following purposes:
• To notify you about any changes to our website, such as improvements or service/product
changes, that may affect our service;
• If you are an existing customer, we may contact you with information about goods and
services similar to those that were the subject of a previous sale to you;
• Where you have consented to receive such information, to provide information on other
parties’ products or services that we feel may be of interest to you;
• Where you have consented to receive our e-newsletters, from time to time to provide that
to you.

Location and retention of your information
We take appropriate measures to ensure that any information collected from you is kept secure and
kept only for so long as is necessary for the purpose for which such information is used.
If any of your personal data changes, or if you have any questions about how We use data collected
which relates to you, please contact Us using the details below.
We will endeavour to update your personal data within seven (7) working days of any new or
updated personal data being provided to Us, in order to ensure that the personal data We hold
about you is as accurate and up to date as possible.
Where we have given you (or where you have chosen) a password, which enables you to access
certain parts of our Website, you are responsible for keeping this password confidential. We ask you
not to share a password with anyone.
All information you provide to us is stored on our secure servers. Any payment transactions will be
encrypted. Unfortunately, the transmission of information via the internet is not completely secure.
Although we will do our best to protect your personal data, we cannot guarantee the security of
your data transmitted to our Website; any transmission is at your own risk. Once we have received
your information, we will use strict procedures and security features to try to prevent unauthorised
access.
By submitting your personal data, you agree to transfer, storing or processing of your information.
We will take all steps reasonably necessary to ensure that your data is treated securely and in
accordance with this privacy policy.

Uses made of your information
We use information held about you in the following ways:
• To ensure that content from our Website is presented in the most effective manner for you
and your device;
• To provide you with information, products and/or services that you request from Us or
which We feel may interest you. Where we do so, we will only contact you by email or post;
• To carry out our obligations arising from any contracts entered into between you and Us;
• To allow you to participate in any interactive features of our Website, when you choose to
do so;
• To provide you, or permit selected third parties to provide you, with information about
goods or services we feel may interest you. If you are an existing customer, we will only
contact you by electronic means (e-mail or SMS) with information about goods and services
similar to those which were the subject of a previous sale or negotiations of a sale to you. If
you are a new customer, and where we permit selected third parties to use your data, we
(or they) will contact you by electronic means only if you have consented to this. If you do
not want us to use your data in this way, or to pass your details on to third parties for
marketing purposes, please tick the relevant box situated on the form on which we collect
your data;
• Information we receive from other sources. We may combine this information with
information you give to us and information we collect about you. We may us this
information and the combined information for the purposes set out above (depending on
the types of information we receive); and
• To notify you about changes to our services.
If you do not wish to receive communications from Us, please contact us at
sales@atexpremiercleaning.co.uk or select the opt-out option in our emails.

Disclosure of your information
We may disclose your personal information to any member of our group, which means our
subsidiaries, our ultimate holding company and its subsidiaries as defined in section 1159 of the UK
Companies Act 2006.
We may disclose your personal information to third parties:
• Business partners, suppliers and sub-contractors for the performance of any contract we
enter into with you;
• Analytics and search engine providers that assist us in the improvement and optimisation of
our site;
• Credit reference agencies for the purpose of assessing your credit score where this is a
condition of us entering into a contract with you;
• In the event that We sell or buy any business or assets, in which case We may disclose your
personal data to the prospective seller or buyer of such business or assets;
• If We or substantially all of our assets are acquired by a third party, in which case personal
data held by it about our customers will be one of the transferred assets;
• If We are under a duty to disclose or share your personal data in order to comply with any
legal obligation or in order to enforce or apply our Terms and Conditions and other
agreements; or
• To protect the rights, property or safety of ATEX PREMIER CLEANING LTD, our customers or
others.

Access to your information, correction and removal
You have the right to ask Us not to process your personal data for marketing purposes. We will
usually inform you (before collecting your data) if We intend to use your data for such purposes. You
can exercise your right to prevent such processing at any time by contacting Us using the contact
details below.
The Act gives you the right to access, correct or request the removal of information held about you.
For access requests your information will be provided within 30 days of your initial request. If your
request is deemed unfounded or excessive we may notify you that there will be an administrative
cost for providing this access request.
If you would like a copy of some or all of your personal information held, to correct information or to
request the data removal, please contact Us on the contact details in the footer of this policy.
Please note that, we are required by our professional indemnity insurers to retain certain client data
for a period of time following and during our client engagement. If your request for data removal is
within this timeframe we will notify you, and we will remove all data which does not conflict with
this obligation.

Advice
It is the responsibility of all of our clients / customers to seek professional advice, where this is
appropriate, for the needs of your business and the type of product that you are interested in.
Before signing any agreement, you should read all the pre-contractual information carefully to
ensure that it is the best product for you and your business and that you understand the features of
the selected product.
ATEX PREMIER CLEANING LTD only provide non-advised sales. We will leave our clients / customers
to make the choice on how they wish to proceed, however, the client / customer will receive
sufficient information on the product to enable them to make an informed decision as to whether it
meets their businesses demands and needs.
Our Website may, from time to time, contain links to and from the websites of our partner
networks, advertisers and affiliates. If you follow a link to any of these websites, please note that
these websites have their own privacy policies and that We do not accept any responsibility or
liability for these policies.

Changes to Terms of Business & Privacy Policy
We may update these Terms of Business from time to time and any changes will be notified to you
via the e-mail address provided by you (if so authorised). The changes will apply immediately upon
providing you with notice. If you do not wish to accept the new Terms and Conditions you should
contact us immediately. Otherwise your continued instruction to ATEX PREMIER CLEANING LTD to
source finance shall indicate your acceptance of the updated Terms of Business.

Contact
Questions, comments and requests regarding this Privacy Policy are welcomed and should be
addressed to The Managing Director, ATEX PREMIER CLEANING LTD, 4 Brookfield, Duncan Close,
Moulton Park Industrial Estate, Northampton, NN3 6WL, sales@atexpremiercleaning.co.uk